No promo code is needed to claim the welcome bonus on mcwguide — it's fully automatic. Simply make your first deposit after registering and the 150% bonus will be added to your balance instantly.
For example, deposit ৳1,000 and receive ৳1,500 as a bonus — giving you a total balance of ৳2,500. The maximum bonus is capped at ৳5,000, meaning a deposit of ৳3,333 or more will earn you the full ৳5,000 bonus.
The bonus starts with a minimum deposit of ৳200. However, to withdraw your bonus, you must wager 30 times the total bonus amount within the specified time frame. To read the full terms, Terms & Conditions Go to the page.
Keep in mind — the welcome bonus can only be claimed once. If multiple accounts are created from the same phone number or device, both accounts may be suspended.
There are three main ways to reach mcwguide customer support:
- Live Chat: Tap the chat icon at the bottom right of the website or app. Write in Bangla and you'll get a reply in Bangla. Response time is typically within 3 minutes.
- Email: support@mcwguide.best — For complex issues or if you need to send screenshots, use email. Responses typically arrive within 24 hours.
- Help Center: You can find answers to many questions on your own by reading the FAQ and guides in the site menu.
Live chat is active 24 hours a day, 7 days a week — including Eid. You'll get a response even if you reach out late at night or early in the morning Bangladesh time, though it may take slightly longer. For urgent matters involving financial transactions or your account, live chat is always the best option.
Mcwguide allows you to temporarily or permanently close your account — this is part of its responsible gaming policy.
Temporary Break (Cool-Off): You can pause your account for anywhere between 24 hours and 6 weeks. During this period, you won't be able to log in or place bets. Set it via Profile → Settings → Responsible Gaming, or let us know via live chat.
Self-Exclusion: You can close your account for 6 months, 1 year, or permanently. Once activated, it cannot be reversed before the period ends. It takes effect immediately upon request.
Deleting your account: To permanently delete your account, email support@mcwguide.best. Make sure to withdraw any remaining balance beforehand.
To read more on this topic Responsible Gaming View the page.
Yes, mcwguide has a mobile app. It is available for both Android and iOS.
Download on Android:
- Log in to the mcwguide website and look for the "Download App" button.
- Once the APK file has downloaded, go to your phone's settings and enable "Install from Unknown Sources" to proceed with installation.
- Tap the downloaded APK file to install it.
On iOS (iPhone/iPad): The app may not be available directly on the App Store. In that case, open mcwguide in Safari and tap "Add to Home Screen" for an app-like experience.
You can log in with the same account on both the app and the browser. If you run into any issues installing the app, Platform You'll find a detailed guide on the page.
Cricket Betting is hugely popular on mcwguide. After logging in, select "Betting" or "Sports Events" from the top menu to see all ongoing and upcoming cricket matches.
Bet Type:
- Match Winner: Bet on which team will win.
- Toss Winner: Which team will win the toss.
- Over/Under: Whether the total runs in a specific over will be above or below a set number.
- Top Run Scorer: Which batter will score the most runs.
- Live Betting: Bet on real-time odds while the match is in play.
You can bet on all major tournaments — BPL, IPL, Test series, and more. For a detailed guide, Betting Page and Sports Events View the page.
After withdrawing your winnings on mcwguide, funds typically arrive in bKash or Nagad within 15 minutes to 2 hours. However, delays can occur for certain reasons:
- Your first withdrawal may require KYC verification — you may need to submit a photo of your national ID. Once verified, future withdrawals will be processed faster.
- Processing may take a little longer at night or during peak hours.
- Wagering requirements must be met before withdrawing bonus funds.
- Bank transfers may take 1–3 hours to process.
The minimum withdrawal amount is ৳500. After submitting a withdrawal request, you can track its status from the dashboard. If it takes more than 2 hours, contact live chat for a quick resolution. To learn more about financial transactions, Financial Transactions Read the page.
No, anyone under 18 cannot register on mcwguide. This is a strict policy — no exceptions.
You are required to enter your date of birth during registration. If you are under 18, the registration form will not submit. Before your first withdrawal, age verification via national ID is required — if any false information is detected during this process, your account will be permanently closed and your balance may be forfeited.
If you know someone under 18 who is using mcwguide, please report it to support@mcwguide.best. mcwguide takes responsible gaming very seriously — protecting minors is one of our highest priorities. To learn more about this, Responsible Gaming Read the page.